Jetset Travel Townsville

About Us

 

Jetset Travel Townsville is under new ownership. The new Director is Stuart Gibson who is well known in North Queensland for his work in organising sporting events and the development of sport, as the Manager of the North Queensland Sports Foundation for almost 10 yeaqrs.

The staff at Jetset Travel Townsville are all professional travel consultants who enjoy spending quality time with their clients. This way they can assist with the multitude of questions relating to the complex but exciting world of travel. The staff enjoy organising their clients holidays and ensuring that everything is in place.

"I would recommend the services for any Townsville company to use the Jetset Travel Townsville team of professionals ... frequent changes to itineraries are always handled without a hint of drama ... in short, nothing is too much trouble and the service is excellent. I'm proud to call Jetset Townsville my travel agent." T. Ireland, Dealer Principal of Tony Ireland, Townsville.

Just what sets this company apart from all other Townsville and North Queensland region corporate and leisure travel organisations?

Independence. There is no travel product or airline that we won’t book and we have no loyalty to any one particular carrier. We are not a discount operation with a vested interest in pushing a product barrow. You will receive unbiased advice from Jetset Travel Townsville personnel.

Experience. The staff at Jetset Travel Townsville have many years of experience and genuine knowledge of travel to most destinations in the world. 

Accreditation. The company is authorised to sell travel of any nature and has comprehensive licensing and accreditation:

  • Member of the Travel Compensation Fund
  • Travel Agent’s Licence – Category 1
  • Licenced to sell all forms of travel
  • AFTA accredited
  • Rail, coach, hire cars, accommodation, etc.
  • Travel insurance
  • American Express foreign currency exchange

Service.

  • Operating 6 days per week, we provide the highest possible level of one-on-one service.
  • You will never speak to a recorded message with push button options. You will reach one of our experienced consultants first time, every time.
  • We have a free call 1800 courtesy number and clients are given access to after hours mobile numbers for emergency calls.
  • We maintain confidential profiles on all our clients, which are input at the time of booking. If you prefer a window seat, a low floor hotel room or vegetarian meals while travelling, you won’t have to remind us. Your preferences will automatically be processed.

"All the staff have been most courteous and helpful at all times and because of their efforts, my travels have been smooth and trouble-free." J.G. Thompson, Yarrawonga.

Industry network. We leverage our leading position in the travel industry to secure significant discounts and value-adding. We negotiate aggressively for the best possible pricing for our clients. Being a member of one of Australia’s largest independent buying groups, the Jetset Travelworld Group, we have established solid industry relationships with all major travel products. We are also corporate members of the Qantas Club. These relationships ensure superior buying power and co-operative solutions to any challenges that may arise.

Technology. The company is committed to ongoing investment in state-of-the-art technology, ensuring that turnaround times for clients are minimised.

  • High speed landline connections to wholesalers and airlines
  • 1500k high speed internet connection.
  • Email
  • Fax
  • 1800 number
  • E-ticketing
  • Hotel and hire car charge backs

“Check My Trip” – an outstanding cost-free benefit for our corporate clients, this online service gives a live-to-the-minute report on an itinerary, which can be checked from your office, your interstate hotel room or overseas. Just log onto our website, enter your Jetset Travel Townsville reservation code and you can view your itinerary details, even the most current weather report from your destination.  

 

CheckMyTrip

Size. A very real benefit of Jetset Travel Townsville is our size. We are small enough to give personalised attention to our customers. We’re large enough to manage the most comprehensive requirements of a multi-level corporate client and are familiar with the full range of travel products. Successful diversification means we also remain solid and committed to a long-term presence in the industry and can safely ride out any industry troughs. This ensures continuity of service to clients and importantly, their peace of mind.

  • Does your team of 50 have to be flown to a sales seminar?
  • Just been told you’re required urgently in Melbourne?
  • Could you use some executive post-conference R & R, tailored exclusively to your special personal interests?

Make just one call. Jetset Travel Townsville has the people, the expertise and the systems to ensure creative and professional travel solutions to ALL your travel needs.

"I would certainly be confident in recommending your agency to friends and acquaintances who are considering travel, either overseas or domestically, in the knowledge that they would be well looked after by your professional and friendly team." B.R. Morrison, Townsville West.